AOKiRobot

English
FAQ

Q1:What’s the MOQ and leading time?

A:Normally our MOQ is 500pcs. For the bulk orders, the leading time will be depend on the order quantities and requirements; We will do our best to send the products to you as soon as quickly.

Q2:What‘s the payment terms you accept?

A:We accept T/T(30% deposit, 70% before shippment),and L/C.

Q3:How long do you offer for after-sales services?

A:12 months.

Q4:How about the shipping?

A:We do provide international Express door-to-door,Airline and Ocean transportation. You can choose the shipping way you prefer,and different shipping way have different shipping cost.

Q5:Can you do ODM/OEM orders?

A:Yes, it is including the customer logo and customer packing printing design,we are manufacturer with our own R&D team.

Q6:Can you do special packaging for us?

A:Yes, we can. But the extra packing fee should be added accordingly.

Q7:What certificates do you have for your product?

A:We have CE,CB,RoHs,GS,FCC and other current international standards.

Q8:How to get samples from you?

A:If you are interested in our product, please feel free to contact our sales man for the samples policy.